The Biohazard Report January 2017
“You immediately took me through the process and thoroughly explained each step. I was so fortunate to find a company and team who could take this burden from me.
“The personal items that you found and the things that you salvaged are priceless to my family. How you even knew what to look for is beyond my comprehension. You uncovered things that I didn’t even know were in the house. I don’t think my father remembered them, either, until we started talking about them.
“He is doing well and happy to be back in his home. I don’t know how long he will be able to remain there because of his age, but for now he is content. It’s where he wants to be and I am glad to be able to help him live this part of his life as he wants to live it.
“He has you and your team to thank for that, as well.”
Hoarding situations often come to our attention when the hoarder is hospitalized and the family sees the severity of the situation. In this particular case, a fall led to a stay in a rehabilitation facility, and we worked to prepare the home for the resident’s return.
We hope the cleanup leads to new habits, but the truth is that hoarding disorder has a very high rate of recidivism. Without therapy (which we encourage and provide referrals when appropriate), the long-term success rate is very low.
We do, however, get occupants out of immediate danger and provide them with a fresh start. Hoarding at its root is an anxiety disorder, and doing what we do requires compassion, patience and understanding.
At Bio-One Columbus, we approach each situation not as a bottom-line billable job, but a chance to help people get their lives back in order. Adding a tough cleanup on top of emotional distress can be overwhelming, and that’s where my team steps in. Contact us today to learn more about our services.
Tim Lockard is owner/operator of Bio-One Columbus, and has more than 15 years’ experience in emergency response.